Please request the hotel’s Production Guidelines from your Catering and Conference Services Manager.
All tradeshow style exhibits requiring Pipe and Drape booths and/or booth style displays must be coordinated by an approved exhibit company (for further details, please contact your Catering and Conference Services Manager)Floor plans must be submitted and approved no less than thirty days prior to exhibition load in. The Director of Catering and Conference Services as well as the Fire Marshal must approve all floor plans.
The hotel will receive no individual shipments from exhibitors. All shipments must be routed through your exhibit company, delivered to an offsite location and then delivered to individual booths by the Exhibit Company. The Group is responsible for all drayage coordination and charges. Any movement of exhibitor boxes must first be approved by the Exhibit Company and are then moved at a fee. The Hotel will not bill exhibitors individually. All charges must be posted to a Master Account.
Any utility lines must be flown over aisle ways in an ascetically pleasing manner.
All requests for electric or communication lines will be billed to the group Master Account. Grand Wailea will not bill directly to individual exhibitors. Refer to the Telephone/Telecommunications section for pricing.
The Director of Catering and the Director of Food and Beverage must approve all samples of any products or promotional materials. All samples must be received and approved no later than thirty days prior to load in of exhibition.
Any approved food or beverage samples may not exceed 3 ounces.
Any food or beverage being prepared and/or served is subject to the current rate of gratuity/ service fee.
End of day, as well as open hours, cleaning service for inside and outside of booths is the responsibly of the individual exhibitors or the exhibit company. Grand Wailea staff will vacuum aisles if approved by your exhibit company.
Clean up and damage to the facility is the ultimate responsibility of the group or agent for the group.
Based on availability, your exhibitors may use hotel furnishing such as tables and chairs if agreed in writing from your exhibit company. The hotel will not bill exhibitors individually. All charges must be posted to a Master Account.